{"id":77572,"date":"2024-08-15T09:33:26","date_gmt":"2024-08-15T06:03:26","guid":{"rendered":"https:\/\/turkeymetalshop.com\/?page_id=77572"},"modified":"2025-10-11T21:04:51","modified_gmt":"2025-10-11T17:34:51","slug":"delivery-and-return-conditions","status":"publish","type":"page","link":"https:\/\/turkeymetalshop.com\/en\/delivery-and-return-conditions\/","title":{"rendered":"Delivery and Return Conditions"},"content":{"rendered":"

Return & Refund Policy<\/h2>\n

Our Return and Refund Policy was last updated August 15, 2024<\/strong><\/p>\n

Thank you for shopping at Turkey Metal Shop<\/strong><\/p>\n

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on
\nrefunds and returns.<\/p>\n

The following terms are applicable for any products that You purchased with Us.<\/p>\n

Interpretation and Definitions<\/h3>\n

Interpretation<\/h4>\n

The words of which the initial letter is capitalized have meanings defined under the following conditions.
\nThe following definitions shall have the same meaning regardless of whether they appear in singular or in
\nplural.<\/p>\n

Definitions<\/h3>\n

For the purposes of this Return and Refund Policy:<\/p>\n

\u25cf \u201cCompany\u201d<\/strong> (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to
\nAbout Us<\/a>
\n<\/strong>\u25cf \u201cGoods\u201d<\/strong> refers to the items offered for sale on the Service.
\n\u25cf \u201cOrders\u201d<\/strong> means a request by You to purchase Goods from Us.
\n\u25cf \u201cService\u201d<\/strong> refers to the Website.
\n\u25cf \u201cWebsite\u201d<\/strong> refers to Turkey Metal Shop<\/strong>, accessible from https:\/\/turkeymetalshop.com\/en\/<\/strong>
\n\u25cf \u201cYou\u201d<\/strong> means the individual accessing or using the Service, or the company, or other legal entity on
\nbehalf of which such individual is accessing or using the Service, as applicable.<\/p>\n

Your Order Cancellation Rights<\/h3>\n

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.<\/p>\n

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on
\nwhich a third party you have appointed, who is not the carrier, takes possession of the product delivered.<\/p>\n

For products that are custom-made or specially sourced, cancellation is not possible after 14 days from the date of order placement.<\/p>\n

The production and preparation time may vary depending on the specific item you choose.<\/p>\n

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear
\nstatement. You can inform us of your decision by:<\/p>\n

\u25cf By visiting this page on our website: Contact Us<\/a><\/strong>
\n\u25cf By sending us an email: info@turkeymetalshop.com<\/strong><\/p>\n

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will
\nuse the same means of payment as You used for the Order, and You will not incur any fees for such
\nreimbursement.<\/p>\n

Conditions for Returns<\/h3>\n

In order for the Goods to be eligible for a return, please make sure that:
\n\u25cf The Goods were purchased in the last 14 days
\n\u25cf The Goods are in the original packaging
\n\u25cf The following Goods cannot be returned:<\/p>\n

\u25cf The supply of Goods made to Your specifications or clearly personalized.
\n\u25cf The supply of Goods which according to their nature are not suitable to be returned,
\ndeteriorate rapidly or where the date of expiry is over.
\n\u25cf The supply of Goods which are not suitable for return due to health protection or hygiene
\nreasons and were unsealed after delivery.
\n\u25cf The supply of Goods which are, after delivery, according to their nature, inseparably mixed
\nwith other items.<\/p>\n

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in
\nour sole discretion.<\/p>\n

Returning Goods<\/h3>\n

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the
\nfollowing address:<\/p>\n

\u0130ZZET PA\u015eA MAH. YEN\u0130 YOL CAD. NUROL TOWER NO: 3 \u0130\u00c7 KAPI NO: 336 \u015e\u0130\u015eL\u0130\/\u00a0\u0130STANBUL<\/strong><\/p>\n

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend
\nan insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods
\nor proof of received return delivery.<\/p>\n

Gifts<\/h3>\n

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift
\ncredit for the value of your return. Once the returned product is received, a gift certificate will be mailed to
\nYou.<\/p>\n

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to
\nthemselves to give it to You later, We will send the refund to the gift giver.<\/p>\n

Contact Us<\/h3>\n

If you have any questions about our Returns and Refunds Policy, please contact us:<\/p>\n

\u25cf By visiting this page on our website: Contact Us<\/a><\/strong>
\n\u25cf By sending us an email: info@turkeymetalshop.com<\/strong><\/p>\n

\n

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    \n
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    \n\u2013 \u0632\u0645\u0627\u0646 \u0627\u0631\u0633\u0627\u0644 \u06a9\u0627\u0644\u0627\u0647\u0627 \u062f\u0631 \u062d\u0627\u0644\u062a \u0646\u0631\u0645\u0627\u0644 \u0628\u06cc\u0646 \u06f2\u06f0 \u062a\u0627 \u06f3\u06f5 \u0631\u0648\u0632 \u06a9\u0627\u0631\u06cc \u0645\u06cc\u0628\u0627\u0634\u062f. \u062f\u0631 \u0635\u0648\u0631\u062a \u0645\u0648\u062c\u0648\u062f\u06cc \u0627\u0646\u0628\u0627\u0631 \u062f\u0631 \u0633\u0647 \u0631\u0648\u0632 \u06a9\u0627\u0631\u06cc \u0628\u0647 \u0622\u062f\u0631\u0633 \u0634\u0645\u0627 \u0627\u0631\u0633\u0627\u0644 \u062e\u0648\u0627\u0647\u062f \u06af\u0631\u062f\u06cc\u062f.<\/li>\n
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      \n
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      Return & Refund Policy Our Return and Refund Policy was last … <\/p>\n","protected":false},"author":1164,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-77572","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/turkeymetalshop.com\/en\/wp-json\/wp\/v2\/pages\/77572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/turkeymetalshop.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/turkeymetalshop.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/turkeymetalshop.com\/en\/wp-json\/wp\/v2\/users\/1164"}],"replies":[{"embeddable":true,"href":"https:\/\/turkeymetalshop.com\/en\/wp-json\/wp\/v2\/comments?post=77572"}],"version-history":[{"count":3,"href":"https:\/\/turkeymetalshop.com\/en\/wp-json\/wp\/v2\/pages\/77572\/revisions"}],"predecessor-version":[{"id":128421,"href":"https:\/\/turkeymetalshop.com\/en\/wp-json\/wp\/v2\/pages\/77572\/revisions\/128421"}],"wp:attachment":[{"href":"https:\/\/turkeymetalshop.com\/en\/wp-json\/wp\/v2\/media?parent=77572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}